Effective Enterprise Collaboration – The Future of businesses

Connecting teams, partners and customers to drive business outcomes, revenue and growth is all about Collaboration tools. These tools work by facilitating collaboration between different arms of the business, from file-sharing and cloud storage to calendaring and reporting. And with improved collaboration promising to help businesses streamline internal communications – through increased work agility and improved decision-making, for example – it’s no wonder more and more companies are investing in these apps.

Enterprise collaboration involves multiple activities and tasks ranging from project management, documents management, content creation and sharing to creating and managing common workflows. Organizations are primarily task and deadline driven and hence they cannot afford to have silos for their enterprise-wide activities. Your employees and teams might be using a variety of available tools today for specialized collaboration like Slack or Huddle for software development or more generic tools like Google Docs or Dropbox for document management and sharing. Moreover, they might be using a separate chat or IM platform for real-time interaction with colleagues. However, because of the nature (and vendors) of these tools, the ‘collaboration’ might not really be on the same base platform. This causes multiple issues like document duplication (no version control), multiple communication media (disconnected content) and a variety of support issues.

A recent study shows that around 82% of businesses that use some form of collaboration tools, want to increase their usage in the future provided it is a standardized, easy to use and deploy platform. If we are to effectively manage digital transformation in an organization, it is critical to have enterprise collaboration at the top of the list!

Avaya focuses on two aspects that drive Enterprise Collaboration – Customer engagement and Team engagement. These complement each other and such an approach encourages adoption in the industry because of its holistic perspective. To learn more about Avaya’s Team Engagement solutions, please visit Avaya Learning Center.

We at Rational Selling, are Avaya Partners for helping customers and resellers ease into implementation and adoption by providing requisite expert trainings. As an ALP, RS&S have access to the official Avaya Learning content and lab equipment configurations.

Our Authorized Avaya Learning Partner instructors are certified to deliver training to students using course materials developed by Avaya Learning. In addition, all classroom lab equipment is set up according to Avaya Learning delivery specifications providing consistent learning experiences for all students.

Our virtual labs offerings – cloud based, and at global trainer’s locations, allow you to plan your onsite courses, in your language in a cost effective manner. This provides greater convenience to Avaya’s business partners and customers. Avaya Learning monitors the Metrics That Matter evaluations students complete to ensure our instructors are delivering best in class courses.

Talk to us today to see how an effective Enterprise Collaboration strategy can drastically improve your bottom line. Visit us on Rational Selling.

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